Frequently Asked Questions (FAQs)
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What payment methods do you accept?
We accept various payment methods, including credit/debit cards, UPI, and other secure online payment platforms.
How do I track my order?
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery.
What is your return policy?
We offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return it within [number] days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please check our Shipping & Delivery page for more information.
How can I contact your customer support team?
You can reach our customer support team via email at [email address] or through our contact form on the website. We strive to respond to all inquiries within [number] hours.
Are your products ethically sourced and environmentally friendly?
Yes, we are committed to ethical sourcing and sustainable practices. We prioritize eco-friendly materials and work with suppliers who share our values of fair labor and environmental responsibility.
Can I cancel or modify my order after it has been placed?
Orders cannot be canceled or modified once they have been processed. However, if you need assistance, please contact our customer support team, and we will do our best to accommodate your request.
Do you offer gift wrapping services?
Yes, we offer gift wrapping services for a small additional fee. You can select this option during the checkout process and add a personalized message to your gift.
Do you offer wholesale or bulk purchasing options?
Yes, we offer wholesale and bulk purchasing options for select products. Please contact our sales team for more information and pricing details.