Refund Policy

Refund Policy

At Anya Fashion, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we offer a hassle-free refund policy to ensure your peace of mind.

Eligibility for Refunds:

  • To be eligible for a refund, items must be returned in their original condition, unworn, unwashed, and with all tags attached.
  • Returns must be initiated within 5-7 working days of receiving your order.

Initiating a Refund: To initiate a refund, please follow these steps:

  1. Contact our customer support team to request a return authorization.
  2. Pack your items securely and include the original packing slip or order confirmation email.
  3. Ship the items back to us using a trackable shipping method.

Refund Processing:

  • Once we receive your returned items, our team will inspect them to ensure they meet our return eligibility criteria.
  • If your return is approved, we will process your refund to the original payment method within 5-7 business days.
  • Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.

Exchanges: If you would like to exchange an item for a different size or color, please follow the same return process outlined above. Once we receive your return, we will process a refund for the returned item and you can place a new order for the desired item.

Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue and provide a replacement or refund as needed.

Contact Us: If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with every purchase. Contact us on

Thank You: Thank you for shopping with Anya Fashion. We appreciate your trust in us and are committed to providing you with the best possible shopping experience.